FAQ

Are items delivered next day?

Yes, as long as your order is received before 12pm your items will be delivered within the UK on the next business day

How much do you charge for postage?

All goods are delivered first class by Royal Mail or via courier, the cost for delivery to the UK Mainland is currently £6.00 for orders under £100 and FREE for orders over £100. Order consignments to the Highlands & Islands are currently charged at £20.00 and Consignments to Europe £30.00

If I order after 12pm when will my order be delivered?

Any orders placed after 12pm will be despatched the following day.

If I place an order on Friday, will my items be delivered the next day?

Any orders placed on a Friday will be delivered the following Monday unless you select Saturday delivery during the checkout stage.

What is you Returns Policy?

You can return unworn items to us for a full refund.
Please ensure all returned items are sent in pristine condition in their original packaging within 14 days.

They MUST be in original packaging and unworn. Please return items to: -

Industrial Workwear Limited - RETURNS
Unit 16, Consett Business Park, Consett. Co.Durham. DH8 6BP.

Please quote Invoice or Order number and return the paperwork with the goods. Please make sure you obtain a certificate of posting from your Post Office or other proof of return in case the items are lost in transit. You will receive a refund within 10 days of your return.

When do I have to pay?

Payment must be made when placing your order.